Store Policies

Payment options:

Our secure site can easily process your payment via MasterCard, Visa, American Express, Discover, or PayPal.

Return Policy:

All sales from Z Kids Music are final. Because of the personalized nature of our products, no refunds will be issued. However, if the product you receive is damaged or has a manufacturing defect, you may obtain a replacement. To obtain a replacement for a damaged or defective CD:

  • Send an email to customerservice@zkidsmusic.com and describe the nature of the problem. Please include your full name and the complete order number from your order, and the title of the product that is damaged or defective
  • Repack the damaged/defective product just as you received it and return it to us at:

    Z Kids Music
    Attn: Exchange
    30276 N 125th
    Peoria, AZ 85383

    * Please note that all requests for replacement of damaged or defective merchandise must be placed within 30 days of the original order. After 30 days, you will no longer be able to request a replacement. Please inspect all merchandise thoroughly as soon as you receive it to ensure that your CD(s) work perfectly.
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